Equipo
El equipo detrás de Store Standards
Empezamos en un almacén de Bristol, contando tres veces la misma caja. Ese sigue siendo el problema.
Cómo llegamos aquí
Store Standards started in 2021, in the stockroom of a bike shop in Bristol, with a spreadsheet that had been rebuilt four times and still could not say how many medium jackets were on the shelf.
The problem was never the counting. It was that counting happened in one place, and Shopify found out about it somewhere else, hours later, from someone who had not been there. Every store we have worked with since has some version of that gap.
So we build small apps that close it. We do not take client work, we do not run retainers, and we do not build anything we would not use on a Saturday morning with a delivery driver waiting. Everything we make goes on the Shopify App Store, and we live with the reviews.
There are nine of us, and two dogs who came with the office. We answer our own support, we publish our uptime, and we still do a shift in a real stockroom every month, because it is the only reliable way to find out what we got wrong.
Equipo
Quiénes somos
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Priya Raghunathan
Founder, engineer
Aquí desde 2021
I ran stock control for six bike shops before I wrote any code. I rebuilt the same receiving sheet four times, got fed up, and built this instead.
I still do one stockroom shift a month.
-
Tom Beckwith
Engineer
Aquí desde 2021
I write most of the code that talks to Shopify. Six years on warehouse software taught me to keep a queue boring. Ours has never printed a label twice.
I own four label printers. I test on the worst one.
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Ana Sousa
Design lead
Aquí desde 2022
I draw every screen twice. Once the way I want it, once the way it looks at eight in the morning with a van outside. The second one usually wins.
I keep a folder of photos of bad shop signs.
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Marcus Ilori
Support lead
Aquí desde 2022
I read every support email that lands. What comes in turns into the next month of work, or into a page on this blog.
I have read more Shopify error logs than anyone should.
-
Freya Lindqvist
Engineer
Aquí desde 2023
I look after the ledger that remembers what we have already printed. It is the part that stops a second delivery printing the whole order again.
I keep a drawer of half-used label rolls.
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Danny O'Rourke
Engineer, output
Aquí desde 2023
I make the barcode on the label scan first time, on cheap thermal paper, at the till. I care a lot about the millimetre either side of it.
I collect torn supplier labels to test with.
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Nia Chambers
Product
Aquí desde 2023
I pick what we build next by watching people take stock off a pallet. Not by counting feature requests. I say no to nine ideas in ten.
I visit two shops a month, in person.
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Sam Okafor
Infrastructure
Aquí desde 2024
I keep the servers boring. I run the load tests that decide whether a change ships on a Friday. I am usually the reason it does not.
I publish our uptime, good month or bad.
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Ruth Alderman
Words
Aquí desde 2024
I write the help pages and edit this blog down to plain English. I cut about a third of every draft. This one was longer.
I read every article out loud before it goes out.
-
Bramble
Office dog
Aquí desde 2022
I sleep under the desk by the window. I get up for the post, the kettle, and any bag that has held a sandwich. I have been here longer than half the team.
Will not move for a fire drill.
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Otto
Office dog, junior
Aquí desde 2024
I am new and still in training. So far I have eaten one keyboard and half a barcode label. I am told the label was the bigger loss.
Lives under the standing desk, at ankle height.
Cómo trabajamos
Nuestros estándares
Estas son las reglas que nos aplicamos. También son la razón de que nuestras apps se sientan distintas.
- 01
Rápida en el equipo de la tienda
Cada pantalla carga en menos de un segundo en el equipo viejo de detrás del mostrador. Ahí probamos.
- 02
Palabras claras
Nada de jerga en la interfaz. Si una pantalla necesita manual, la diseñamos mal y empezamos de nuevo.
- 03
Los mínimos datos posibles
Guardamos solo lo que la app necesita para funcionar. Puedes exportarlo o borrarlo cuando quieras.
- 04
Se siente como Shopify
Trabajamos con Shopify Polaris, así que nuestras apps se ven y funcionan como el panel que tu equipo ya conoce.
- 05
Lleva la cuenta por ti
La app recuerda lo que ya ha impreso. Por eso el número que te ofrece ya es el correcto.
- 06
Una persona, el mismo día
El soporte llega al equipo que hizo la app. Casi todas las respuestas salen en menos de dos horas, en horario británico.
Contratamos despacio
Se incorpora cerca de una persona al año. Si has trabajado en retail y además programas, cuéntanoslo.
Escríbenos