团队
Store Standards 团队
我们从布里斯托尔的一间仓库开始，同一箱货数了三遍。今天还是这个问题。
我们是怎么走到这一步的
Store Standards started in 2021, in the stockroom of a bike shop in Bristol, with a spreadsheet that had been rebuilt four times and still could not say how many medium jackets were on the shelf.
The problem was never the counting. It was that counting happened in one place, and Shopify found out about it somewhere else, hours later, from someone who had not been there. Every store we have worked with since has some version of that gap.
So we build small apps that close it. We do not take client work, we do not run retainers, and we do not build anything we would not use on a Saturday morning with a delivery driver waiting. Everything we make goes on the Shopify App Store, and we live with the reviews.
There are nine of us, and two dogs who came with the office. We answer our own support, we publish our uptime, and we still do a shift in a real stockroom every month, because it is the only reliable way to find out what we got wrong.
团队
我们是谁
-
Priya Raghunathan
Founder, engineer
2021 年加入
I ran stock control for six bike shops before I wrote any code. I rebuilt the same receiving sheet four times, got fed up, and built this instead.
I still do one stockroom shift a month.
-
Tom Beckwith
Engineer
2021 年加入
I write most of the code that talks to Shopify. Six years on warehouse software taught me to keep a queue boring. Ours has never printed a label twice.
I own four label printers. I test on the worst one.
-
Ana Sousa
Design lead
2022 年加入
I draw every screen twice. Once the way I want it, once the way it looks at eight in the morning with a van outside. The second one usually wins.
I keep a folder of photos of bad shop signs.
-
Marcus Ilori
Support lead
2022 年加入
I read every support email that lands. What comes in turns into the next month of work, or into a page on this blog.
I have read more Shopify error logs than anyone should.
-
Freya Lindqvist
Engineer
2023 年加入
I look after the ledger that remembers what we have already printed. It is the part that stops a second delivery printing the whole order again.
I keep a drawer of half-used label rolls.
-
Danny O'Rourke
Engineer, output
2023 年加入
I make the barcode on the label scan first time, on cheap thermal paper, at the till. I care a lot about the millimetre either side of it.
I collect torn supplier labels to test with.
-
Nia Chambers
Product
2023 年加入
I pick what we build next by watching people take stock off a pallet. Not by counting feature requests. I say no to nine ideas in ten.
I visit two shops a month, in person.
-
Sam Okafor
Infrastructure
2024 年加入
I keep the servers boring. I run the load tests that decide whether a change ships on a Friday. I am usually the reason it does not.
I publish our uptime, good month or bad.
-
Ruth Alderman
Words
2024 年加入
I write the help pages and edit this blog down to plain English. I cut about a third of every draft. This one was longer.
I read every article out loud before it goes out.
-
Bramble
Office dog
2022 年加入
I sleep under the desk by the window. I get up for the post, the kettle, and any bag that has held a sandwich. I have been here longer than half the team.
Will not move for a fire drill.
-
Otto
Office dog, junior
2024 年加入
I am new and still in training. So far I have eaten one keyboard and half a barcode label. I am told the label was the bigger loss.
Lives under the standing desk, at ankle height.
我们怎么做
我们的标准
这些是我们给自己定的规矩，也是我们的应用用起来不一样的原因。
- 01
店里那台旧电脑也要快
在收银台后面那台旧电脑上，每个页面都要在一秒内打开。我们专门拿这样一台机器来测。
- 02
说人话
界面里不放行话。如果一个页面需要说明书，那就是我们设计错了，重做。
- 03
数据能少则少
只保存应用运行必需的数据。你随时可以导出或删除。
- 04
像 Shopify 一样
我们用 Shopify Polaris 构建，所以应用的样子和操作方式跟团队熟悉的后台一致。
- 05
它替你记着数
应用会记住自己已经打过多少张。所以它给出的那个数字，本来就是对的。
- 06
当天有人回复
支持邮件直接进开发团队。英国工作时间内，多数回复在两小时以内。