Skip to content
Store Standards
Store Standards

Choose a language and region

English

Other languages

Calculator

Shrinkage calculator

Put a money figure on the stock your books have and your shelves do not.

Marcus Ilori

Your numbers

What Shopify said you held, at cost.
What was actually there, at cost.
Lets the answer be compared to the trade figure.

The answer

Stock gone missing

Against stock value
%
Against sales
%

The formula

Shrinkage is the gap between the books and the shelf, in money.

stock gone missing = book value − counted value
shrinkage rate = (stock gone missing ÷ book value) × 100

Both values are at cost, not at retail. Valuing the loss at what you would have sold it for counts profit you never made.

A worked example

Your books say you hold 100,000 of stock at cost. You count 97,500.

You are 2,500 short. Against a book value of 100,000 that is 2.5 percent.

If your sales for the year were 500,000, the same loss is 0.5 percent of sales. Both numbers are true and they say different things, which is why the tool shows you both.

What a good number looks like

Retail shrinkage runs at around one and a half percent of sales. Under one percent is a well run stockroom. Over three percent of stock value is a process problem.

The rate against sales is the one to track year on year, because it holds steady as the shop grows. The rate against stock value is the one that tells you how bad this particular count was.

Where the loss actually comes from

Theft gets the blame and rarely earns it. In most small stores the order is receiving errors first, damage nobody wrote down second, mis-picks third, and theft fourth.

That order matters, because the first three are free to fix and the fourth is not. Score your last count with the stock accuracy scorecard to see whether this is one bad line or a general drift.

Then count more often. A weekly count on your highest value lines catches a loss while somebody still remembers the delivery, which is the difference between a cause and an inventory adjustment nobody can explain.

Questions people ask

What is shrinkage?

It is stock your records say you have and your shelves do not. Theft is only part of it. Damage, bad receiving and mis-picks usually add up to more.

Should I measure against stock or against sales?

Both, for different reasons. Against stock value tells you how bad this count was. Against sales is the figure the trade benchmarks, and it is the one to compare year on year.

What is a normal shrinkage rate?

Retail runs at roughly one and a half percent of sales. Under one percent is good. Over three percent of stock value usually means a process is broken rather than that somebody is stealing.

My count came in above book value. What does that mean?

You have found stock you did not know about. That is still an error. It usually means a delivery was received twice, or a return was put back on the shelf without being recorded.

How do I bring it down?

Count more often on your high value lines, book deliveries in against what arrived rather than what was ordered, and write off damage the day it happens rather than at year end.

Words used on this page

Try one of these next