Part delivery

You ordered sixty jackets. Forty turn up on Tuesday. Twenty are still owed.

What has to happen

The purchase order stays open. It records sixty ordered and forty received, and it goes on showing twenty outstanding until they arrive or you cancel them.

Each drop gets its own goods received note. Two vans, two counts, two records.

Why it is worth the effort

The twenty outstanding units are money you have committed. They affect when you next reorder, what you promise a customer, and whether the supplier invoice is right.

An order closed at forty says the supplier delivered in full. Nobody chases the twenty, and six weeks later the credit note is never asked for.

Where it goes wrong

Somebody marks the order complete because the paperwork is tidier that way. This is the single most common receiving fault we see, and it is invisible until stock runs out early.

The other one is booking the second drop as a fresh order. Now you have two purchase orders for sixty units against one commitment of sixty, and your backorder position is double what it should be. Keeping an order open across drops is what our receiving app is built to do.