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Glossary

Safety stock

Safety stock is the extra you hold to cover the weeks when sales run high or a delivery runs late.

Priya Raghunathan

Without it you plan for an average week, and an average week is not the one that empties your shelf.

A rough way to work it out

Take the busiest week of sales you have had for that line in the last year. Take a typical week. The gap between them, multiplied by your lead time in weeks, is a sensible buffer.

Sell 20 a week normally, 35 in a good week, two-week lead time. The buffer is 30 units.

It is not exact. It is much better than a flat number applied to everything.

Vary it by line

Hold more where being out hurts: your fast sellers, anything with a long lead time, anything a customer would go elsewhere for rather than wait.

Hold less on slow lines. A buffer on something that sells one a month is dead stock with a friendly name.

Where it goes wrong

The buffer is set once and never revisited. Sales change, suppliers get slower, and a number chosen two Christmases ago is still sitting there.

The other fault is treating safety stock as untouchable. It exists to be eaten into during a bad week. A buffer you never dip into is not protection, it is capital sitting still, and the stockout it was meant to prevent never happens because the line was overstocked the whole time.

Related terms

Reorder point

A reorder point is the stock level that tells you to order more, set so the delivery lands before you run out.

Lead time

Lead time is how long it takes for stock to arrive after you place the order, measured from your side of the transaction.

Stockout

Also called: Out of stock

A stockout is running out of something a customer wanted to buy. The lost sale is usually the smallest part of the cost.

Stop counting boxes twice

Install the app, scan a delivery and see your stock update in Shopify. It takes about four minutes to set up.